00356nam a2200133Ia 450000500170000000800410001702000180005808200200007610000210009624500520011726000310016930000130020044000090021320241029100857.0240126s9999    xx            000 0 und d  a9780470018071  a658.5  RAI;1  R  aRaisanen, Vilho. 0aService modelling : principles and applications  bJohn wiley aEnglandc2006  axxv, 267  aNULL