Nankervis, Alan. <br/><br/>
Managing services 

 - New York  Cambridge University Press 
 - xiv, 362 
 - NULL .
<br/><br/><label>ISBN: </label>9780521606516 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service marketingHuman resources
<br/><br/><label>Dewey Class. No.: </label>658.8  NAN;1  R