00393nam a2200133Ia 450000500170000000800410001702000180005808200210007610000210009724500870011826000320020530000130023744000090025020241109103158.0240126s9999    xx            000 0 und d  a9780785214250  a650.13  MAX;1  R  aMaxwell, John C. 0aEveryone communicates, few connect : what the most effective people do differently  bHarper ColinsaLondonc2010  axiv, 262  aNULL