@book{293820,
	author = {Griffin, Ricky W.},
	title = {Management principles and practices : Hotel Management, paper-2.8 (New Scheme) [e resource : question paper] : Second year B.H.M. examination, May/Jun 2006 (MA-403)},
	publisher = {Cengage  Learning},
	year = {2013},
	address = {Andover},
	edition = {11th ed.}
}