Naidu, N V R. Babu, K M. Rajendra, G. <br/><br/>
Total quality management 

 - 1st ed. 
 - New age International  New delhi  2006 
 - 254 
<br/><br/><label>ISBN: </label>9788122417999 
<br/><br/><label>Dewey Class. No.: </label>658.568  NAI;1  R