Results of search for 'ccl=pl:"Lansing"' › PESU Libraries catalog

61.

Personal Grooming by

American Hotel and Lodging Educational Institute

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English

Publication details: Lansing MI AH&LEI

Availability: Items available for loan: Central Library (1).

62.

Courtesy Rules!: better telephone skills now by

American Hotel and Lodging Educational Institute

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English

Publication details: Lansing MI AH&LEI

Availability: Items available for loan: Central Library (1).

63.

Managing Quality Guest Service by

American Hotel and Lodging Educational Institute

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English

Publication details: Lansing MI AH&LEI

Availability: Items available for loan: Central Library (2).

64.

Hosting International Guests by

American Hotel and Lodging Educational Institute

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English

Publication details: Lansing MI AH&LEI

Availability: Items available for loan: Central Library (1).

65.

The Spirit of Hospitality-Light by

American Hotel and Lodging Educational Institute

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English

Publication details: Lansing MI AH&LEI

Availability: Items available for loan: Central Library (1).

66.

Spirit of Hospitality-Featuring Delivering Quality Guest Service by

American Hotel and Lodging Educational Institute

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English

Publication details: Lansing MI AH&LEI

Availability: Items available for loan: Central Library (1).

67.

Sales: a winning formula by

American Hotel and Lodging Educational Institute

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English

Publication details: Lansing MI AH&LEI

Availability: Items available for loan: Central Library (1).

68.

Economy Operations: at your service plus by

American Hotel and Lodging Educational Institute

Series: Front Office Skills Series

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English

Publication details: Lansing MI AH&LEI

Availability: Items available for loan: Central Library (1).

69.

Full Service Operations: at your service by

American Hotel and Lodging Educational Institute

Series: Front Office Skills Series

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English

Publication details: Lansing MI AH&LEI

Availability: Items available for loan: Central Library (1).

70.

Guest Realtions: aiming to please by

American Hotel and Lodging Educational Institute

Series: Front Office Skills Series

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English

Publication details: Lansing MI AH&LEI

Availability: Items available for loan: Central Library (1).

71.

From Check-In-To-Check Out by

American Hotel and Lodging Educational Institute

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English

Publication details: Lansing MI AH&LEI

Availability: Items available for loan: Central Library (1).

72.

Exceeding Guest Expectations by

American Hotel and Lodging Educational Institute

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English

Publication details: Lansing MI AH&LEI

Availability: Items available for loan: Central Library (1).

73.

Solving Guest Problems by

American Hotel and Lodging Educational Institute

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English

Publication details: Lansing MI AH&LEI

Availability: Items available for loan: Central Library (1).

74.

Handling Reservations Property by

American Hotel and Lodging Educational Institute

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English

Publication details: Lansing MI AH&LEI

Availability: Items available for loan: Central Library (1).

75.

Front Office: Suggestive Selling by

American Hotel and Lodging Educational Institute

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English

Publication details: Lansing MI AH&LEI

Availability: Items available for loan: Central Library (1).

76.

Providing Professional Bell Service by

American Hotel and Lodging Educational Institute

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English

Publication details: Lansing MI AH&LEI

Availability: Items available for loan: Central Library (1).

77.

Revenue Management by

American Hotel and Lodging Educational Institute

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English

Publication details: Lansing MI AH&LEI

Availability: Items available for loan: Central Library (1).

78.

Housekeeping: the deep cleaning process by

American Hotel and Lodging Educational Institute

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English

Publication details: Lansing MI AH&LEI

Availability: Items available for loan: Central Library (1).

79.

World Trainer: extended stay guest room cleaning by

American Hotel and Lodging Educational Institute

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English

Publication details: Lansing MI AH&LEI

Availability: Items available for loan: Central Library (1).

80.

World Trainer: floor care by

American Hotel and Lodging Educational Institute

Material type:

Text; Format: print ; Literary form: Not fiction

Language: English

Publication details: Lansing MI AH&LEI

Availability: Items available for loan: Central Library (1).

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