/cgi-bin/koha/opac-search.pl?q=ccl=Provider%3AGoal%2FQPC&sort_by=relevance&format=rss 3 0 50 ISBN:9781576810590 /cgi-bin/koha/opac-detail.pl?biblionumber=182112 ]]> By Conca, Maria Gisella. Scarpa, Antonella Pamploni..
Salem Goal/QPC 2004 .
viii+120 9781576810590

]]> Place hold on Quality and customer satisfaction : tools for measuring the customers total experience

]]> /cgi-bin/koha/opac-detail.pl?biblionumber=182112 ISBN:9781576810552 /cgi-bin/koha/opac-detail.pl?biblionumber=182129 ]]> By Brassard, Michael..
USA Goal/QPC 2002 .
266 9781576810552

]]> Place hold on Six sigma memory jogger II : a desktop guide of tools for six sigma improvement teams

]]> /cgi-bin/koha/opac-detail.pl?biblionumber=182129 ISBN:9781576810576 /cgi-bin/koha/opac-detail.pl?biblionumber=195146 ]]> By Miclnnes, Richard L..
Salem Goal/QPC 2002 .
166 9781576810576

]]> Place hold on The lean enterprise memory jogger : desktop guide create value and eliminate waste throughout your company

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