000 00425nam a2200145Ia 4500
008 231217s9999 xx 000 0 und d
041 _aEnglish
082 _a658.568 ROS.3 `R'
100 _aJohnson, William C Chvala,Richard J
245 0 _aEncyclopaedia of total quality management V3: Total quality in marketing
260 _c1998
_bVanity Books,Internation
300 _axii+276
650 _aMarketing
942 _cAA
999 _c167301
_d167301