000 00418nam a2200145Ia 4500
008 231217s9999 xx 000 0 und d
041 _aEnglish
082 _a658.568 SHA;1 `R'
100 _aSharma, D D.
245 0 _aTotal quality management: principles, practice and cases
260 _c2001
_bNew Delhi : Sultan Chand,
300 _avii+762
650 _aTotal,quality,management:,principles,,
942 _cAA
999 _c168990
_d168990