000 00443nam a2200145Ia 4500
008 231217s9999 xx 000 0 und d
041 _aEnglish
082 _a658.568 SHI;4
100 _aShiba, Shoji Graham, Alan Walden, David
245 0 _aNew american TQM : four practical revolutions in management
260 _c1993
_bCenter for Quality of Management
_aMassachusetts
300 _axxxii+574
650 _aAmerican,TQM,:
942 _cAA
999 _c173516
_d173516