| 000 | 00447nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 231217s9999 xx 000 0 und d | ||
| 041 | _aEnglish | ||
| 082 | _a658.812 DYC;1 R | ||
| 100 | _aDyche, Jill | ||
| 245 | 0 | _aCRM handbook : a business guide to customer relationship management | |
| 260 |
_c2002 _bPearson Education (Singapore) _aDelhi |
||
| 300 | _axxiv+307 | ||
| 650 | _aCRM,:,business,customer,relationship,management | ||
| 942 | _cAA | ||
| 999 |
_c173991 _d173991 |
||