000 00487nam a2200169Ia 4500
008 231217s9999 xx 000 0 und d
020 _a81-8318-371-9
041 _aEnglish
082 _a658.8 SHA R
100 _aShajahan, S
245 0 _aService marketing : concepts, practices and cases from Indian environment
250 _a2nd ed.
260 _c2005
_bHimalaya
_aMumbai
300 _a358
650 _aService,marketing,:,concepts,,practices,from,environment
942 _cAA
999 _c177040
_d177040