000 00343nam a2200145Ia 4500
005 20250422110249.0
008 231217s9999 xx 000 0 und d
020 _a9780340857663
100 _aWood, Naomi Langford.
245 0 _aCRM in a week
260 _c2002
_bHodder & Soughton
_aLondon
300 _a86
650 _aCRM
942 _cAA
999 _c182793
_d182793