000 00461nam a2200157Ia 4500
005 20250502115917.0
008 231217s9999 xx 000 0 und d
020 _a9781578516995
082 _a658.812 HAR;1 R
100 _aHarvard Business School
245 0 _aHarvard business review on customer relationship management
260 _c2001
_bHarvard Business School
_aUSA
300 _aviii, 192
650 _aHarvard,customer relationship
942 _cAA
999 _c183849
_d183849