| 000 | 00406nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 231217s9999 xx 000 0 und d | ||
| 020 | _a8131401723 | ||
| 041 | _aEnglish | ||
| 082 | _a658.812 JAY;1 R | ||
| 100 | _aJaya Krishna, S ed. | ||
| 245 | 0 | _aEffective E-CRM : practices and perspectives | |
| 260 |
_c2006 _bIcfai _aHyderabad |
||
| 300 | _aix, 176 | ||
| 650 | _aE-CRM,practices | ||
| 942 | _cAA | ||
| 999 |
_c188472 _d188472 |
||