| 000 | 00401nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 231217s9999 xx 000 0 und d | ||
| 020 | _a8178813157 | ||
| 041 | _aEnglish | ||
| 082 | _a658.812 CHA;1 R | ||
| 100 | _aChaturvedi, Braj Mohan ed. | ||
| 245 | 0 | _aEffective CRM : concepts and applications | |
| 260 |
_c2004 _bIcfai _aHyderabad |
||
| 300 | _ax, 176+A14 | ||
| 650 | _aCRM | ||
| 942 | _cAA | ||
| 999 |
_c188558 _d188558 |
||