| 000 | 00372nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 231217s9999 xx 000 0 und d | ||
| 020 | _a8178813831 | ||
| 041 | _aEnglish | ||
| 082 | _a658.812 GOP;1 R | ||
| 100 | _aGopal, V V ed. | ||
| 245 | 0 | _aCRM in banking : concepts and cases | |
| 260 |
_c2004 _bICFAI Press _aHyderabad |
||
| 300 | _aviii, 167+A15 | ||
| 942 | _cAA | ||
| 999 |
_c189225 _d189225 |
||