000 00408nam a2200157Ia 4500
005 20250417155607.0
008 231217s9999 xx 000 0 und d
020 _a9788178817521
082 _a658.812 GAR;1 R
100 _aGarikaparthi, Madhavi ed.
245 0 _aCRM in service sector : a practical approach
260 _c2005
_bIcfai
_aHyderabad
300 _axi, 195
650 _aCRM
942 _cAA
999 _c189291
_d189291