| 000 | 00417nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 231217s9999 xx 000 0 und d | ||
| 020 | _a8131400794 | ||
| 041 | _aEnglish | ||
| 082 | _a658.812 SHA;1 R | ||
| 100 | _aShanthi, N M ed. | ||
| 245 | 0 | _aCRM in telecom : concepts and cases | |
| 250 | _a1st ed. | ||
| 260 |
_c2006 _bIcfai _aHyderabad |
||
| 300 | _aviii, 205 | ||
| 650 | _aCRM,telecom | ||
| 942 | _cAA | ||
| 999 |
_c190021 _d190021 |
||