000 00476nam a2200157Ia 4500
005 20250405111324.0
008 231217s9999 xx 000 0 und d
020 _a9788131404751
082 _a658.812 JAY;2 R1
100 _aJaya krishna, S.
245 0 _aIcfai university press on customer retention management : concepts and applications
260 _c2006
_bIcfai
_aHyderabad
300 _aix+180
650 _aIcfai,press,customer,retention,management
942 _cAA
999 _c191730
_d191730