000 00372nam a2200133Ia 4500
008 231221s9999 xx 000 0 und d
041 _aEnglish
082 _a001.64404 TIW1;3
100 _aTiwana, Amrit
245 4 _aThe essential guide to knowledge management: E-business and CRM applications
260 _c2001
_bPearson
_aDELHI
300 _axxiv+315
942 _cBM
999 _c201650
_d201650