000 00413nam a2200157Ia 4500
008 231221s9999 xx 000 0 und d
041 _aEnglish
082 _a658.8 SHA;1 R
100 _aShajahan, S
245 0 _aService marketing : concepts, practices & cases
250 _a1 ed
260 _c2001
_bHimalaya
_aMumbai
300 _a198
650 _aService,marketing,:,concepts,,practices
942 _cBM
999 _c201691
_d201691