| 000 | 00417nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 231221s9999 xx 000 0 und d | ||
| 020 | _a81-7391-697-7 | ||
| 041 | _aEnglish | ||
| 082 | _a658.8 NAG;1 R | ||
| 100 | _aNageswara Rao, S BMadhavi, C | ||
| 245 | 0 | _aCustomer service excellence : trends and strategies | |
| 260 |
_c2004 _bKanishka _aNew Delhi |
||
| 300 | _axiv+477 | ||
| 500 | _aE.-509 | ||
| 942 | _cHM | ||
| 999 |
_c208107 _d208107 |
||