| 000 | 00500nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 231221s9999 xx 000 0 und d | ||
| 020 | _a81-7992-184-0 | ||
| 041 | _aEnglish | ||
| 082 | _a658.812 KAN;1 R | ||
| 100 | _aKandampully, Jay ed Mok, Connie ed Sparks, Beverley ed | ||
| 245 | 0 | _aService quality management in hospitality, tourism and leisure | |
| 260 |
_c2004 _bJaico _aMumbai |
||
| 300 | _axvii+339 | ||
| 650 | _aService,quality,management,hospitality,,tourism,leisure | ||
| 942 | _cHM | ||
| 999 |
_c208137 _d208137 |
||