000 00440nam a2200169Ia 4500
008 231221s9999 xx 000 0 und d
020 _a978-0-86612-265-8
041 _aEnglish
082 _a647.94068 KAS;1 R
100 _aKasavana, Michael L. Brooks, Richard M
245 0 _aManaging Front Office Operations
250 _a7th ed.
260 _c2005
_bAH & LEI
_aLansing MI
300 _axx+559
500 _aE.-509
942 _cHM
999 _c208567
_d208567