000 00357nam a2200133Ia 4500
008 231221s9999 xx 000 0 und d
041 _aEnglish
100 _aAmerican Hotel and Lodging Educational Institute
245 0 _aManaging Quality Guest Service
260 _bAH&LEI
_aLansing MI
300 _a21 minutes
650 _aQuality,Guest
942 _cCD
999 _c208699
_d208699