| 000 | 00435nam a2200145Ia 4500 | ||
|---|---|---|---|
| 005 | 20241210153227.0 | ||
| 008 | 231221s9999 xx 000 0 und d | ||
| 020 | _a9780071806305 | ||
| 082 | _a658 MIC;1 R | ||
| 100 | _aMichelli, Joseph A. | ||
| 245 | 0 | _aDriven to delight : delivering world-class customer experience the Mercedes-Benz way | |
| 260 |
_c2016 _bMcGraw Hill Education _aNew York |
||
| 300 | _axvii, 282 | ||
| 942 | _cAR | ||
| 999 |
_c235335 _d235335 |
||