Reengineering of Library Services: Workflows, Processes [e resource : article] (Record no. 204159)
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| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | English |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | PESIT/LIB |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Sen, Gayathri |
| 245 #0 - TITLE STATEMENT | |
| Title | Reengineering of Library Services: Workflows, Processes [e resource : article] |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2006 |
| Place of publication, distribution, etc. | Coimbatore |
| 500 ## - GENERAL NOTE | |
| General note | Paper presented at "SALIS 2006" National conference on Initiatives in Libraries and Information Centres in the Digital Era jointly organised by SALIS & Karunya Deemed University, Coimbatore, June 8-10, 2006 pp.425-431 |
| 510 ## - CITATION/REFERENCES NOTE | |
| Name of source | Keeping Customer Satisfaction as the goal, how the existing libraries can change their processes and transform their services is dealt with in this paper. The concept of Reengineering is applied to different processes, in different sections of the library. The importance of Empowerment at different levels in an organization to achieve success is emphasized. Focus on Workflows and Processes in different areas by keen observation and monitoring to achieve the ultimate goal is emphasized. Comparative study of traditional and reengineered environment in a Library is also discussed. Role of latest technologies, its application through the creative human mind to enhance customer satisfaction is discussed. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Reengineering,Services:,Workflows,,Processes, Customer satisfaction, Libraries; Re-engineering ; Decision making; Empowerment; Processes; Value addition; Work flow |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Digital Library |
| Date last seen | Total checkouts | Full call number | Accession number | Uniform resource identifier | Price effective from | Category | Lost status | Damaged status | Department | Withdrawn status | Home library | Current library | Shelving location | Entry date | Grants | Billdate | Currency symbol | Conversion rate | Discount | Old discount |
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| 26/01/2024 | PESIT/LIB | DL280 | digital/articles/lib/dl280.pdf | 26/01/2024 | Digital Library | Central Library | Central Library | Central Library | Central Library | LIB | 18/12/2009 | RS | 1 |