Services marketing : integrating customer focus across the firm (Record no. 208230)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00493nam a2200181Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 231221s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0-07-053042-4 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | English |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 ZEI1;1 R |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Zeithaml, Valarie A Bitner, Mary Jo |
| 245 #0 - TITLE STATEMENT | |
| Title | Services marketing : integrating customer focus across the firm |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 3rd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2003 |
| Name of publisher, distributor, etc. | TMH |
| Place of publication, distribution, etc. | New Delhi |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xx+668 |
| 500 ## - GENERAL NOTE | |
| General note | E.-509 |
| 510 ## - CITATION/REFERENCES NOTE | |
| Name of source | Content page available |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Hotel Management Library |
| Date last seen | Total checkouts | Full call number | Accession number | Uniform resource identifier | Cost, total (INR) price | Price effective from | Category | Lost status | Damaged status | Department | Withdrawn status | Home library | Current library | Shelving location | Entry date | Vendor | Cost, normal purchase price | Grants | Billnumber | Billdate | Currency symbol | Conversion rate | Discount | Old discount |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26/01/2024 | 658.8 ZEI1;1 R | HM950 | digital/contents/45089.pdf | 288.00 | 26/01/2024 | Hotel Management Library | HEM | Central Library | Central Library | HM | Sri Lakshmi | 360.00 | HM | 336 | 23/06/2010 | RS | 1 | 72 | 20 |