Service quality management in hospitality, tourism and leisure

By:

Material type:

TextLanguage: English Publication details: 2004 Jaico MumbaiDescription: xvii+339ISBN:

Subject(s):

DDC classification:

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Hotel Management Library	Central Library HM	HEM	658.812 KAN;1 R (Browse shelf(Opens below))	Available	HM834

Previous	No cover image available	No cover image available	No cover image available					Next
Previous	658.8094794 SHA;4 Marketing for hotel management	658.8094794 SHA;5 Marketing for hotel management	658.812 BEL;1 R Dealing with the customer from hell : a survival guide	658.812 KAN;1 R Service quality management in hospitality, tourism and leisure	658.812 THO;1 R Who stole my customer ?? : winning strategies for creating and sustaining customer loyalty	658.812 ULW;1 R What customers want : using outcome-driven innovation to create breakthrough products and services	658.827 DUT;1 Brand management : principles and practices	Next

There are no comments on this title.

to post a comment.